Luck bd's Terms & Conditions — Transparent, Simple, and Secure

By using the luck bd website or mobile application, you are deemed to have fully read, understood, and agreed to the following terms and conditions. These terms constitute a legally binding agreement between luck bd and its users.

If you disagree with any part of these terms, please refrain from using luck bd's services. We reserve the right to update these terms at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

• These terms and conditions apply in both Bangla and English.
• In the event of a dispute, the English version of these terms shall be considered final.
• Luck bd may update its terms of service at any time, at its sole discretion.

To open an account with luck bd, you must meet the following requirements — these are not just our rules, but also legal obligations.

• You must be 18 years of age or older.
• Online gaming must not be legally prohibited in your country of residence.
• Each individual may register only one account.
• All information provided at the time of registration must be truthful, accurate, and complete.
• If multiple members of the same household share a device or payment method, this must be brought to our attention.

You are responsible for keeping your luck bd account secure. Never share your password or login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

• Sharing your account login credentials with any third party is strictly prohibited.
• KYC (Know Your Customer) verification is mandatory — a copy of your National ID or passport may be required.
• Identity verification is required to make any changes to account details.
• An inactivity fee may apply to accounts that have been dormant for an extended period.

All payment-related activities on luck bd are governed by the policies outlined below. Our payment system is fully transparent and fair.

• Deposited funds can only be withdrawn via the same verified payment method used for the deposit.
• KYC verification is mandatory for withdrawals.
• To prevent money laundering, luck bd reserves the right to scrutinize any suspicious transactions.
• Deposit and withdrawal limits may vary depending on your account level.
• The applicable exchange rate will be applied automatically for any currency conversions.
• Luck bd reserves the right to cancel or correct any erroneous transactions.

For more details, visit our Payment and Financial Transactions View page.

Luck bd regularly offers exciting bonuses and promotional deals. Each offer comes with its own terms, which are outlined in the respective offer details.

• All bonuses are subject to wagering or rollover requirements — typically 10–35x the deposit plus bonus amount.
• Bonus balance cannot be withdrawn directly until the applicable wagering requirements have been met.
• The same bonus cannot be claimed more than once.
• If bonus abuse is suspected, luck bd reserves the right to cancel the relevant bonus.
• Promotional offers may be modified or discontinued at any time at luck bd's sole discretion.
• Referral bonuses apply to new, valid registrations only.

All games on luck bd operate using third-party verified Random Number Generator (RNG) technology. Every game outcome is entirely independent and unbiased.

• Any attempt to manipulate or rig game outcomes is strictly prohibited.
• Match fixing or the use of insider information in Sports Betting is strictly prohibited.
• Using bots or automated software to play is strictly prohibited.
• If a technical error results in an abnormal win, luck bd reserves the right to void that win.
• Misconduct or harassment of dealers in Live Casino games will not be tolerated.

The following activities are strictly prohibited on the luck bd platform and may result in permanent account closure.

• Creating multiple accounts to claim bonus benefits.
• Registering with a false identity or providing incorrect information.
• Operating an account on behalf of a minor.
• Money laundering or any illegal financial activity.
• Attempting to bypass the platform's security measures.
• Stealing another user's information or hacking their account.
• Spreading false accusations against luck bd.

Luck bd treats the security of your personal information as its highest priority. We never sell your data to third parties. Full details on how your information is used and protected can be found in our Privacy Policy.

• Information provided at registration is used solely for account management purposes.
• Information may be disclosed to the relevant authorities when required by legal obligation.
• You can manage cookie preferences through your browser settings.

For more details, visit our Privacy Policy Read.

Luck bd is committed to responsible gaming. We want you to enjoy gaming — but always within your limits.

• Think of gaming as entertainment, not a source of income.
• Never bet beyond your budget.
• You can voluntarily set daily or weekly deposit limits for yourself.
• A cooling-off period can be set to take a break from gaming.
• If you experience any issues, please contact our support team.

For more details, visit our Responsible Gaming View page.

Both parties — the user and luck bd — have the right to close an account at any time.

• Users who wish to close their account may contact our support team at any time.
• Users will have the opportunity to withdraw any remaining balance before their account is closed.
• Luck bd reserves the right to close an account without prior notice in the event of a terms violation.
• Any bonus balance in a permanently closed account will be forfeited.
• Inactive accounts (over 12 months) may automatically be placed in a dormant state.

Luck bd may update these terms and conditions from time to time. Users will be notified of significant changes via their registered email or through an on-platform notification. Continued use of the platform following any changes will be considered acceptance of the revised terms.

• The latest version of the terms and conditions will always be available on this page.
• You can check the 'Last Updated' date at the top of the page to stay informed of any changes.

If you have any questions or complaints regarding these terms and conditions, please get in touch with us. luck bd takes all complaints seriously and responds within the designated timeframe.

• Email: support@luckbd.run
• Live Chat: Active 24/7 — support available in Bengali.
• Response Time: Usually within 24 hours.